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Spark Counseling Shana Sutcliffe, MA, LPC, NCC
Counseling & Coaching
Rates & Insurance

Rates
Individual therapy sessions are $150 per hour (50 minutes). Longer sessions may be arranged, and will be billed at a pro-rated rate. However, non-traditional sessions may not be covered by insurance.

Coaching sessions are handled differently. Please see the coaching page for details.

Insurance
I am on the following insurance and Employee Assistance Program panels:
Aetna
Blue Cross/Blue Shield
United Behavioral Health
ComPsych EAP
University of Texas EAP

Therapy services may be covered in full or in part by your health insurance or employee benefit plan. I do not verify benefits prior to the first session, so you'll need to call your insurance provider (there's a number on the back of your card) to check coverage.  You'll need to ask: 

  • Do I have mental health insurance benefits, and does this policy cover them or is there a "carve out?"
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is approval required from my primary care physician?
  • Does my policy cover telehealth and is there a copay due for this service?

Please know that in order to maintain more control over confidentiality and to have more flexibility in service provision, I am moving away from accepting insurance.  This will be a slow and gradual process, though, and I welcome any questions you may have.

Payment: Cash, check and all major credit cards accepted for payment.

Cancellation Policy: If you do not show up for your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay a $50 no-show or late cancellation fee - it is not covered by insurance and is billed directly to the client.

Questions? Please contact me for further information.